Frequently Asked Questions
Everything you need to know about our solid wood furniture and services.
What type of wood is used in your furniture?
We specialize in solid wood furniture, primarily using sustainably sourced solid pine and kiln-dried hardwoods to ensure durability and a natural aesthetic.
How long does shipping take for large furniture items?
Most orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.
Does the furniture arrive pre-assembled?
To ensure the safest transport and lower shipping costs, most of our items require some assembly. Detailed instructions and all necessary hardware are included in every box.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping fees may apply.
How do I care for my solid wood furniture?
We recommend dusting regularly with a soft cloth and avoiding direct sunlight or heat sources. Use coasters to prevents water rings and avoid harsh chemical cleaners.
Do you offer a warranty on your products?
Yes, all Grain Wood Furniture products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship.